Get Help with Other Products and Services

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Resolved! SIM card

I have several old galaxy phones, not in use. I want to put SIM card from my current phone into an old phone which is larger. Will I lose data from this SIM card. I found differing answers online. Hope someone can help. Thank you

Resolved! Subscription

Hello I just wanted to ensure that my Disney plus extra subscription does not renew and I only use it for 3 months

Resolved! 02s return address

I have received a labelled jiffy bag to return a new phone to 02 but the address doesn't mention 02

Resolved! Is order refused/cancelled

Hello, I’ve recently tried to move from Three to O2 and found a deal through the site Uswitch, I got the PAC code and everything alright and put in the order. today I got the email that the order was unsuccessful and to contact the credit file referr...

Resolved! Old number transfer to 02

Good evening,can anyone help me, I’ve recently received my new sim with a new number when I set it up they asked if I had a pac code to transfer my original number from my old sim to my new 02 sim I put the pac code which was provided and my original...

Resolved! Device not showing on my o2

I've just signed up for a pay monthly phone. The up front cost has been taken and I've had all my signed credit agreements. I've also recieved an email stating, Keep an eye on your inbox for our updates on progress and delivery. But my device is not ...

Just had a scammer call me...

source number was: 028 4466 6034, from Downpatrick, Northern IrelandThey knew I have an O2 account, and I only joined recently... ergo... O2 / Virgin have either had a data breach, or it's an inside job.

Resolved! Query

Can i use my phone in turkey or will i be charged?

Resolved! PAC code

Hi there, I’m new to O2 as just changed from Sky and am getting a new phone tomorrow. My SIM card has arrived and I’ve got my PAC code from Sky to transfer my number over but was just wondering how to do this?

Resolved! Roaming

my phone didnt work when i was in Guernsey, Do I need to do anything on my phone? I'm going to Croatia and Portugal later in the year and would I to make sure it works next time?

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