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WiFi Calling on Galaxy S9 Plus
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on ‎01-05-2018 15:57
Hi All.
Galaxy S9 Plus with O2 SIM card does not work WiFi Calls.No icon and option phone Settings is inactive. With EE SIM card, everything works !! What could be the problem?
Solved! Go to Solution.

Re: WiFi Calling on Galaxy S9 Plus
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on ‎01-05-2018 16:41
@BigDaddyUK is the phone unlocked as it looks like it’s locked to EE. You won’t get WiFi Calling if you didn’t get the phone from O2 Refresh directly
Re: WiFi Calling on Galaxy S9 Plus
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‎01-05-2018 16:47 - edited ‎01-05-2018 16:48
What u mean O2 Refresh? It is New contract from O2..
And phone is Unlocked. (Factory Unlocked)
Re: WiFi Calling on Galaxy S9 Plus
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on ‎01-05-2018 16:50
Hi @BigDaddyUK Have you followed the guide here on how to set it up?
https://www.o2.co.uk/business/support/network-support/wifi-and-4g-calling

Re: WiFi Calling on Galaxy S9 Plus
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on ‎01-05-2018 16:59
@BigDaddyUK Where did you purchase the phone from because if you don’t have an O2 Refresh tariff you won’t get WiFi Calling. Read my guide on Refresh here
https://community.o2.co.uk/t5/Discussions-and-Feedback/A-Guide-To-O2-Refresh/td-p/877701
Re: WiFi Calling on Galaxy S9 Plus
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on
‎01-05-2018
17:00
- last edited on
‎21-04-2019
15:18
by
Martin-O2
Yes, also Activated it on my O2 Account. Will see tommorow. For now it is like this..
Re: WiFi Calling on Galaxy S9 Plus
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on ‎01-05-2018 18:15
Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)



Re: WiFi Calling on Galaxy S9 Plus
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‎02-05-2018 08:25 - edited ‎02-05-2018 08:26
It is not correct for 100%. My phone from UK retailer with O2 Unlimited contract. I did't buy directly from O2.
Yesterday I sent a request for activation of WiFi calls and today I have already connected it and WiFi calls are working. It just had to be activated from the O2 account, by default this function is OFF !!
The problem is solved!
Yes thank you. Already done.

Re: WiFi Calling on Galaxy S9 Plus
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on ‎02-05-2018 09:23
Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)



Re: WiFi Calling on Galaxy S9 Plus
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on ‎22-08-2018 13:43
Hi,
Did you get it working? Just asking as the screenshot you displayed was for the 4g calling setting. The wifi calling setting on my S9+ is in the Phone app>settings.