Yup Buttoon, that's about the size of it :smileysad:, and O2 are laughing al the way to the bank!
I'm absolutely positive that you'll find a much better deal than any that O2 will offer you, but, you may have to compromise on the phone :smileysad:.
Remember that none of the service providers are in it out of the generosity of their hearts. They're greedy and ruthless and don't give a flying fig about losing contracts from little people like us.
I hope you find something that you're happy with.
Finally, a word to Bandofbrothers, if you're still reading....
I guess that depends on how you define 'resolved', wouldn't you say?
Neither Buttoon, nor I have achieved a satisfactory resolution, but we're both moving on. 
