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Unlocking

Unlockin
Level 1: Joiner
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on ‎14-07-2018 10:27

on ‎14-07-2018 10:27

Hello!Can anyone tell me that phone i am trying to unlock it is asking me for BAC code instead unlatching code?i have the unlocking code but i cant use it because this BAC code!
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Cleoriff
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‎14-07-2018 17:58 - edited ‎14-07-2018 18:01

‎14-07-2018 17:58 - edited ‎14-07-2018 18:01

If it's the MCK code you need @Unlockin, then you will have to ask Samsung for it?

Unblocking code here https://www.o2.co.uk/help/phones-sims-and-devices/unblock-your-phone

Can you please keep to one thread https://community.o2.co.uk/t5/Android/Unlocking/m-p/1138229#M69409

and here https://community.o2.co.uk/t5/Android/Unlocking/m-p/1138194

Veritas Numquam Perit

Girl in a jacket
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MI5
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on ‎14-07-2018 18:03

on ‎14-07-2018 18:03

The phone is hard locked by the sounds of it due to too many attempts to unlock with the wrong code.
Samsung will refer you back to o2 who will have no idea what you’re talking about.
Try your local market or phone repair shop.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Unlockin
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on ‎14-07-2018 18:13

on ‎14-07-2018 18:13

Samsung cant help me!They sent me to 02!But they dont know asswel!
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Unlockin
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on ‎14-07-2018 18:15

on ‎14-07-2018 18:15

It doesnt work their PUK....the other one from Three aswell
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MI5
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on ‎14-07-2018 19:01

on ‎14-07-2018 19:01

I know. Follow what I advised above.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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EmilieT
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on ‎16-07-2018 12:07

on ‎16-07-2018 12:07

Hi @Unlockin, and welcome to the forum! 

 

How are you getting on with this, have you managed to unlock your phone now? @MI5 and @Cleoriff shared a lot of helpful info so please let us know if it helps or if you need more advice  slight_smile

→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!


If you'd like to take part, why not register? slight_smile
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