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on 06-08-2020 11:41
Solved! Go to Solution.
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on 06-08-2020 11:44
How to unlock here Guide: Unlocking an O2 phone to use a different SIM card
Or call customer service Guide: Coronavirus Community Help and Support
Advice from an O2 Guru regarding a way to get through:
If you call 202, when it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 06-08-2020 11:44
How to unlock here Guide: Unlocking an O2 phone to use a different SIM card
Or call customer service Guide: Coronavirus Community Help and Support
Advice from an O2 Guru regarding a way to get through:
If you call 202, when it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
- 1791 Posts
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on 07-08-2020 13:29
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on 07-08-2020 13:29
Hey @Bluesinky did this work for you or are you still having trouble?
→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help
If you'd like to take part, why not register?

