on 06-08-2020 11:41
Solved! Go to Solution.
on 06-08-2020 11:44
How to unlock here Guide: Unlocking an O2 phone to use a different SIM card
Or call customer service Guide: Coronavirus Community Help and Support
Advice from an O2 Guru regarding a way to get through:
If you call 202, when it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
on 06-08-2020 11:44
How to unlock here Guide: Unlocking an O2 phone to use a different SIM card
Or call customer service Guide: Coronavirus Community Help and Support
Advice from an O2 Guru regarding a way to get through:
If you call 202, when it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
on 07-08-2020 13:29
on 07-08-2020 13:29
Hey @Bluesinky did this work for you or are you still having trouble?
→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help
If you'd like to take part, why not register?