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Unlimited texts

Anonymous
Not applicable
Hi, i paid for unlimited texts and i just got a message saying i have less than 100 texts left before it starts costing please can someone explain how that works please
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jonsie
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You probably have an interim amount until your anniversary date when the full allowance starts.

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Message 2 of 26
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jonsie
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You probably have an interim amount until your anniversary date when the full allowance starts.

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perksie
Level 69: Guiding Light
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New customer, new deal, jonsie's right it's a part allowance.

 

It should come right on your bill date in a few days.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
Message 3 of 26
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Anonymous
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ok thanks
Message 4 of 26
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Anonymous
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Just to make you aware that the txt limit isn't "unlimited" despite its name!

 

Its a very high number, I believe about 3000 a month, but it isn't unlimited.

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perksie
Level 69: Guiding Light
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@Anonymous wrote:

Just to make you aware that the txt limit isn't "unlimited" despite its name!

 

Its a very high number, I believe about 3000 a month, but it isn't unlimited.


On Pay Monthly it's around 10,000 to 12,000.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
Message 6 of 26
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Anonymous
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I've not come across anyone hitting the fair usage policy stipulation !

Message 7 of 26
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Anonymous
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@Anonymous wrote:

I've not come across anyone hitting the fair usage policy stipulation !


If there is such a thing it should be published I think anyway

Message 8 of 26
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Anonymous
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I agree.

I can't see any definitive info on 02's site on this.
Message 9 of 26
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Anonymous
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No they dont seem to show it which is unfair Imo you should know what fair usage means in their book

Message 10 of 26
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