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Unknown order?

ASoutter
Level 1: Joiner
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Hi I've just got an email and a text saying my order has come through, but I've ordered nothing?

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Breanna
Former Staff
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@ASoutter  O2 has let us know that some customers have received order confirmation messages due to an error and that the notifications have now stopped. They're investigating why it happened but no need to worry.

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Cleoriff
Level 94: Supreme
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@ASoutter 

You are the 5th person writing about this today. (you may be moving over to new billing system)

Call O2 ::Sales Call them on 0800 081 0255 OR message them on Social Media  -on Facebook (https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

and Payment management - -0800 902 0217

Veritas Numquam Perit

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Breanna
Former Staff
  • 1808 Posts
  • 117 Topics
  • 17 Solutions
Registered:

@ASoutter  O2 has let us know that some customers have received order confirmation messages due to an error and that the notifications have now stopped. They're investigating why it happened but no need to worry.

Message 3 of 4
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Cleoriff
Level 94: Supreme
  • 126872 Posts
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Registered:

Thanks @Breanna 

Veritas Numquam Perit

Girl in a jacket
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