Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...
We currently find ourselves in an unprecedented situation of virtual lockdown, working from home, laid off and generally suffering from reduced services and support. In order to help with contacting O2 I've pulled together all the options I know off ...
My partner and I both bought new phones on 2nd November. Neither of us got an email within 14 days to claim the £200 Mastercard so we both sent emails to help@o2redeem.co.uk. 22nd November and we both get asked for proof of purchase, which we promptl...
How do I change my spend cap
I have been trying to activate my 6 months Amazon music extra but I keep getting a message saying "activation error". I have tried the O2 customer service and they told me to contact amazon but amazon have now told me to contact O2. Any ideas?
Ordered Apple Airpods, with a deposit and paying rest over 12 months. Buy, have had the total payment taken off my bank account?
Hi so I ordered an iPad to be sent to a store for pick up but I changed my mind on the order and so I rang customer services and they said I would have to wait 7 days for the store to send the iPad back to o2 and it has now been 8 days but on my o2 i...
I would like to join o2 using o2 open only SIM cards
I’ve ordered an upgrade two months and still have haven’t had any word back on what’s happening..
I'm trying to claim the "Extra £150" 02 recycle offer as I've just got the new Galaxy S21 Ultra but I'm getting an invalid voucher code error when inputting my order number.Is there a trick to inputting it? I've tried a combination of using be the wh...
I ordered 14 pro max yesterday and was told it would be delivered today buy i got message that your sim is on your way. Is sim an phone delivered separately or was order not done properly? Confused
I’ve just arrived in Morocco today from UK. I already have the travel ‘bolt on’, which says it will cost me £6 per day for all the data I need with a £51.50 spending cap. I’ve only been here less than 24th and just been told I’ve reached my monthly £...
