Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
  • 44498 Views
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O2 still haven’t refunded me after 7 attempts

O2s customer service are on absolute joke. I’ve been trying to get a simple 40£ refund completed for over a month and each time the advisor somehow takes my details completed the form and then the money never goes in after waiting the 5-7 days. Each ...

Kaitlynn by Level 1: Joiner
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Resolved! Has anyone received a call from 03333216022

Hi I was wondering if anyone has received a call from 03333216022 they said they were from o2 and that they will clear my outstanding balance I have on device plan (3 payments left)this ends 27th December and that I could upgrade today to the iPhone ...

Sezzadtd by Level 1: Joiner
  • 144737 Views
  • 15 replies
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cannot redeem Disney extra

I have a disney extra through my new contract . I am unable to open the link for it though as it does not take me to the diner website when I click on 'redeem this extra' icon

mk9 by Level 1: Joiner
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Resolved! Money

Why is taking me money if i send any text  if i have the 10£ promotion

Ana02 by Level 1: Joiner
  • 383 Views
  • 1 replies
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Resolved! Scammed

Hi I have been scammed on my o2 account and have been in touch with them nearly every day since and not getting any help And still my account shows me receiving new phone and they want to charge me but I returned the phoneAny help please

Prawnie by Level 1: Joiner
  • 406 Views
  • 1 replies
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Resolved! O2 Travel & Higher Data Limit in non-O2 Travel countries

Your travel bolt on states that "unlimited minutes to make and receive calls and unlimited texts to send each day within your travel destination and back to the uk"Does this mean that if I am in Jersey with the O2 Travel bolt On, I make phone calls t...

WJ by Level 1: Joiner
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Resolved! My order hasn’t been processed

Hello i ordered a new phone on Sunday for collection and told it would be ready today. Upon checking the tracking info to pick up, my order has been confirmed but not processed. This is obviously a hinderance and so I’m hoping for some clarity as I w...