Unable to Access Internet away from Home

on 27-11-2013 15:49
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 27-11-2013 15:49
Since i changed my package I am unable to access the internet away from home. It tells me I do not have cellular network. Why
- 24482 Posts
- 1067 Topics
- 3840 Solutions
on 27-11-2013 15:57
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 27-11-2013 15:57
- 16454 Posts
- 312 Topics
- 1316 Solutions
on 27-11-2013 16:41
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 27-11-2013 16:41
What tariff are you on and what phone?
sounds like when you swapped tariffs you have been put on the wrong data bolton
try changing your apns to one of the ones listed here o2 apns if one of those work and depending on your answer to the above question you may need o2 to change the data bolton to reflect your handset type
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services
- 152323 Posts
- 651 Topics
- 29063 Solutions
on 27-11-2013 17:22
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 27-11-2013 17:22
Try Settings >General >Reset >Network Settings
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

on 28-11-2013 06:44
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 28-11-2013 06:44
Text ACTIVE to 2020. Save the settings and reboot your phone.

