I was sent a leaflet with my new phone saying I'm eligible to claim a free wireless charger.
However, when I visit the link Samsung.com/uk/02wirelesscharger - the page isn't found.
I then contacted 02 webchat and they gave me a number to call - 01425284000 - I called it but the personm who answered said it was the wrong number.
Cutting to the chase then....
Has anyone actually managed to claim the charger AFTER trying the broken URL link? If so - how did you do it?
Solved! Go to Solution.
Hi Steve (and everyone else of course! )
Quick update and answer. I spoke to 02 and you have to wait until 14 days AFTER you purchase or upgrade your phone before you can claim. No idea why but there you go. If you look at the actual advert it doesa say this but its written in such a way that it's about as clear as mud :D. Enjoy your new phone mate and hope you get the charger soon too.
Steve O (great name by the way! :D)
It's because the link you posted has a number '0' for O2 instead of the letter O - change that and it works
Good spot 👍
I have also tried to claim my free charger after buying a Samsung S8 but cant get the site either think its a con
Have you tried this link ?
Track usage, upgrade and get support with the My O2 appDownload My O2