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Screen cracks

blissgirl
Level 36: Perceptive
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Hi all I had a little accedent with my note 4 phone i dropped it on a hard floor and the screen has now got little cracks init the phone still works ok can see what i'm doing but would like some help as to how to get it fixed?

iPhone 15 plus 128Gb light pink & Apple watch series 9 pink (Celluar all with Vodafone slight_smile
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blissgirl
Level 36: Perceptive
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That's what I was told in vodafone shop about warranty not helping so looks like I'll have to send it to samsung
iPhone 15 plus 128Gb light pink & Apple watch series 9 pink (Celluar all with Vodafone slight_smile
Message 11 of 72
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Anonymous
Not applicable
Would be wise @blissgirl then wait for the bill. ....
Message 12 of 72
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blissgirl
Level 36: Perceptive
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yeah @Anonymous thing is the phone is my dad's cos he's paying for it as the account is in his name but I have a standing order with bank that gives him the money back everymonth
iPhone 15 plus 128Gb light pink & Apple watch series 9 pink (Celluar all with Vodafone slight_smile
Message 13 of 72
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Anonymous
Not applicable
The Royal Bank of Father!

Better get grovelling
Message 14 of 72
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blissgirl
Level 36: Perceptive
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@Anonymous i know not looking forward to it slight_smile
iPhone 15 plus 128Gb light pink & Apple watch series 9 pink (Celluar all with Vodafone slight_smile
Message 15 of 72
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MI5
Level 94: Supreme
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Maybe also look at an insurance policy for the future, just in case?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 16 of 72
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jonsie
Level 94: Supreme
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Did you not have a cover on the phone or was it just bad luck like which side does a piece of toast land?

Message 17 of 72
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Cleoriff
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With a phone that expensive @blissgirl  you must get it insured much cheaper in the long run....:smileywink:

Veritas Numquam Perit

Girl in a jacket
Message 18 of 72
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Anonymous
Not applicable
And put a case or screen protector on it
Message 19 of 72
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Anonymous
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I have mine in a wallet style cover so it would be ok for some but not all drops. Cost me £2 on ebay.
Message 20 of 72
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