Get Help with Other Products and Services

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Why is the 3G coverage so bad with O2.

Hi I work at least 2 days a week in the east side of Norwich and can never get a 3G signal. I think once a few weeks ago I got one bar. I checked the O2 checker and it says that Norwich is fine, I even phoned O2 and they said no 3G problems. I was as...

O2 Selling Refurb Tablets Online

O2 have today started selling refurbished tablets including Apple and Samsung around £50 cheaper than usual.Want a tablet, read onhttp://www.mobilenewscwp.co.uk/2015/02/13/o2-launches-refurbished-tablet-scheme/

Resolved! 4G Issue / 3G Issue

So, i hope you guys can help. My home and work 4G signal is about 2 bars. Seems to work fine but now and then i get a voicemail without the phone showing a missed call. So, to avoid this I changed my data speed down to 3G. However, I have notice that...

Resolved! Billed unknown Text messages from 87111

Hi, Has anyone else had unknown texts messages from a number 87111. I only noticed these when I checked my bill tonight and they are premium rate texts at £1.25 each. I have not suscribed to any services and always ensure my safety with regards to my...

Resolved! Amazon Fire text messages being converted and CHARGED to multimedia messages

I am disgusted with the complete lack of customer support I have received, over christmas I sent out numberous text messages on my amazon fire phone wishing my friends and family a merry christmas. As I have unlimited text messages as part of my pack...

Resolved! Delivery To My Local Store.

Hi Everyone,If I upgrade to a new phone online via O2 website in the Shop section, can I get the new phone delivered to my designated local O2 store for me to collect there instead of it being delivered to my own home address?If I can, how do I do th...

Resolved! SCAM WARNING JAN 2015

Dear ............................. We are contacting you today with regard to the following device(s) which are linked to your O2 account and monthly mobile plan.Mobile Number: .........................Monthly Plan: O2 600 24 month £37.99 per monthIn...

Resolved! No network coverage

Anyone got any suggestions on how to cope with such poor network coverage? I am getting no coverage most of the time. It has got so bad that I don't even bother taking my phone out with me any more as it drains the battery so quick trying to find a s...

Ordering Online.

Hi Everyone,I'm trying to order and upgrade my iPhone through the O2 website.I've got to the checkout and I've been trying to use the click and collect section. When I select the O2 store I want to collect it from, I keep getting this message coming ...

Resolved! Things you've bought ??

On my latest bill I have payments for things I bought29 Jan 15 £1.66005 Feb 15 £1.66006 Feb 15 £1.660 Can I have explanation what is this? Because I have never bought anything for sure.Also how to complain about that to o2 servise because I can't fin...

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