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Rewards

Mantonio
Level 1: Joiner
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on ‎24-09-2024 08:49

on ‎24-09-2024 08:49

Hi, has anyone else had any trouble receiving a promotional voucher? I bought a Z folder 6 on the last day of the promotion, 11/09, and I'm still waiting for the voucher with the code... I called 202 and they said I had to wait up to 30 days to receive the code, but if I wait up to 30 days, the promotion will expire... Does anyone know what I should do?
Thank you in advance:

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MI5
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on ‎24-09-2024 09:02

on ‎24-09-2024 09:02

@Mantonio 

The promo won't expire as you have more time to claim.

The T&C's state that you have to wait 30 days too.

Guide: Gift with Purchase  

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Klaxx
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on ‎25-09-2024 10:05

on ‎25-09-2024 10:05

If it helps for context, I placed my order at the earliest possible moment and got mine on day 1.

 

I received my voucher code today...

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