Thank you! After some further travelling to a store that was open until
8pm, I was pleased to find someone that was fully informed and knew
exactly what to do. So, pre-order complete and problem solved! Thanks
again.
So I tried the biggest store within a 45 min drive and they were equally
as clueless. Told me I could only do this online...yet if I look online,
it's not clear to me at all how I can simultaneously pre-order and use
switch-up. Any thoughts?
I came here ready to ask the exact same question. Rang o2 and they had
no clue. Went in-store and was also told they had no idea. Absolutely
useless. Will go to another store and try again, thanks!
