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Returning an item

Ros3
Level 1: Joiner
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I ordered an "otter" case with my new iphone which should have arrived in store to collect at the same time.  It was delayed, therefore was not available at the time of collection.  I bought a new case as the store had some in stock.  How can I return the "otter" case, which I have not collected without going into store (ideally, I'd like the store to return it on my behalf)?

 

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MI5
Level 94: Supreme
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@Ros3 

Just don't collect it and it will be returned after 14 days by the store automatically.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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