Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Coronavirus (Covid 19) Community Help and Support

We currently find ourselves in an unprecedented situation of virtual lockdown, working from home, laid off and generally suffering from reduced services and support. In order to help with contacting O2 I've pulled together all the options I know off ...

MI5 by Level 94: Supreme
  • 147 replies
  • 22 kudos

FAQs: Other Products and Services

Hi all, welcome to the Other Products and Services board! If you have questions on any other O2 Product or service that doesn't have its own board, such as voicemail, insurance, screen replacement service, O2 Wifi etc. this is the place you can post ...

Marjo by Former Staff
  • 15 replies
  • 1 kudos

O2 insure are dishonest and appalling!!

Has anyone ever had a bad experience with not receiving a phone for a long time after the claim has been accepted?I made a claim for a lost/stollen phone last month 12.7.18 it was accepted straight away but unfortunately there was no stock. They said...

Resolved! Data roaming with iPad

I am having a few problems with mobile data for roaming on O2 with my iPad (with SIM). 1. When I am topped up, it says I can view my account by going to Mobile Data / my Account. There is no page My Account on Mobile Data. 2. I had difficulty topping...

Device seems to be blocked from 02 wifi

So, I have been uising o2 wifi for years and it's been a doddle and VERY useful. Especially, breakfasting at McDonalds! However, in the last six weeks I have not been able to connect through to the internet at any McDonalds on my phone. Selecting eit...

Non payment for recycled phone

I posted my phone on Monday and they’ve received it or not Wednesday at 7 AM or around 4 o’clock that day I called Mark checking to make sure that I put down the correct number and is on on Thursday I call them up again and they told me that it will ...

Jayjay by Level 1: Joiner
  • 2 replies
  • 0 kudos

Identity theft

Sorry to post and it's irrelevant but i have a massive issue and think someone has stole my identity and somehow getting new accounts cause it's says I have 4 different o2 accounts and still being billed every month I want to upload the pictures but ...

Emergency by Level 1: Joiner
  • 7 replies
  • 0 kudos

Resolved! Transfer

When keeping number from old contract to O2.which sim do I put in phone until the transfer.

P-J1 by Level 1: Joiner
  • 3 replies
  • 0 kudos

O2 free tickets

Really upset just tried to get free tickets to an attraction was on the site at 12pm and it went down

ife by Level 1: Joiner
  • 5 replies
  • 0 kudos