Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Coronavirus (Covid 19) Community Help and Support

We currently find ourselves in an unprecedented situation of virtual lockdown, working from home, laid off and generally suffering from reduced services and support. In order to help with contacting O2 I've pulled together all the options I know off ...

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MI5 by Level 94: Supreme
  • 147 replies
  • 25 kudos

FAQs: Other Products and Services

Hi all, welcome to the Other Products and Services board! If you have questions on any other O2 Product or service that doesn't have its own board, such as voicemail, insurance, screen replacement service, O2 Wifi etc. this is the place you can post ...

Marjo by Former Staff
  • 15 replies
  • 1 kudos

No service after switching number

I rang yesterday about moving my old contracted number over to my new contract sim but it has not switched yet and I now have no service so I can’t ring text or use data , how long will this take

LeahMoore by Level 1: Joiner
  • 2 replies
  • 0 kudos


I'm on holiday in Malta and cannot get connected for roaming. Roaming is switched on. 3g is showing but no connection. Help please

Polar by Level 1: Joiner
  • 3 replies
  • 0 kudos

Resolved! Is this possible? If yes, how to do it?

Hi everyone, I've got 3 sim numbers: 1 is on contract, 2 PAYG. The Contract sim is on o2, £20pm 20gb unlimited texts unlimited calls:PAYG: 1 on o2 1 on three. Since I'm deaf I almost never use the phone for voice calls, so I have the contract sim in ...

Le by Level 1: Joiner
  • 3 replies
  • 0 kudos

Resolved! Employee discount

Hi, I have had trouble registering for my employee discount. I would like to do this by attaching a copy of my payslip. Is this possible? Many thanks, Susan

Smiler by Level 1: Joiner
  • 2 replies
  • 0 kudos