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Can’t copy WhatsApp chats from Android to iPhone12

CA41
Level 1: Joiner
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I recently moved from Android to iPhone12. Used Move to iOS to successfully transfer all contacts etc. Purchased iTransor to transfer WhatsApp chats however although iTransor recognises iPhone it says WhatsApp Messenger is not installed. I uninstalled and reinstalled but still same error message. Can anyone advise?
Thanks
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MI5
Level 94: Supreme
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Registered:
You need to ask iTransor.
If you've paid for a service they have to provide it or refund you.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 153134 Posts
  • 652 Topics
  • 29221 Solutions
Registered:
You need to ask iTransor.
If you've paid for a service they have to provide it or refund you.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
483 Views