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on 18-05-2021 14:32
‘G4 calls turned off’
‘O2 has turned off your G4 calls on your account’
What is that all about please
Solved! Go to Solution.
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on 18-05-2021 15:28
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on 18-05-2021 15:28
It should say 4G not G4 and it's usually because of work or a fault on a local mast.
You can check here O2 Service Status
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 18-05-2021 14:54
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on 18-05-2021 14:54
@Kidda You'll have to speak to customer service. 202 from your mobile, or 0800 032 1402
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Best time to call is 8 am.
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on 18-05-2021 15:28
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on 18-05-2021 15:28
It should say 4G not G4 and it's usually because of work or a fault on a local mast.
You can check here O2 Service Status
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

