Other Products and Services
Ask the community questions about any other products and services.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
  • 47627 Views
  • 0 replies
  • 0 kudos

Can’t Check Out Basket

Hi,I’m trying to upgrade my Apple Watch and get to the point of filling my basket but then there is no way to check out! This isn’t the first time it’s happened, it happens on both the My O2 app and on the website. Please help?Thanks

Chlo1 by Level 1: Joiner
  • 2003 Views
  • 2 replies
  • 0 kudos

Resolved! Insurance

Been told I would get a delivery tomorrow but I looked online the phone I'm getting Says it would take up to 1 week for delivery what should I do

Grantd by Level 1: Joiner
  • 486 Views
  • 2 replies
  • 0 kudos

Resolved! Credit File Referrals

Hi All, for some reason I was denied purchasing a sim. I’ve been a customer of o2 for over 20yrs. Anyway, as it mentioned I should email credit file referrals of which I’ve been doing for the past 2 weeks with nothing back from them. Does anyone have...

SW4 by Level 1: Joiner
  • 775 Views
  • 3 replies
  • 0 kudos

Resolved! Sim card

You say we can swap a SIM card. I have a small SIM card in my current phone, but I have bought a new phone which needs a nano SIM card. My small SIM card has within it a Nano card. Can I pop that out and use it in the new phone? Will this work? Will ...

Resolved! repair

How am I meant to disable phome locks etc for repair when my phone has bricked?

Keith5 by Level 1: Joiner
  • 434 Views
  • 1 replies
  • 0 kudos

Return

Hello I purchased a phone case with my contract that arrived today but I don’t like it. The man said I can return it but I don’t know how to? Please can you send me rerun details and how to post it back please

Marvet by Level 1: Joiner
  • 745 Views
  • 6 replies
  • 0 kudos

Resolved! Can't unlock iPhone 6s

Unfortunately after phoning and going through my o2 my iphone 6s will not unlock to use other networks it simply saysThe IMEI has not been used on our network with the MPNprovided, so it will not be possible to unlatch it.

Venatus by Level 1: Joiner
  • 443 Views
  • 1 replies
  • 0 kudos

Live chat

i just want to get to live chat - seems impossible! I can't use my mobile so having to use desktop.

Nams by Level 1: Joiner
  • 895 Views
  • 1 replies
  • 0 kudos

Resolved! Still waiting for my order

I have ordered AirPods 3 days ago as add on with my O2 contract and the status says that you are still reviewing the order. Should it take so long? Could I please have an update?

Gabriela2 by Level 1: Joiner
  • 478 Views
  • 1 replies
  • 0 kudos