Get Help with Other Products and Services

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Resolved! Returns

Hi all,I've just returned a ipad as I no longer want it. However, I've just came back from the post office and realised I somehow forgot to include the return form, the sim card and the proof of purchase. I'm just wondering what I should do. I've tri...

Resolved! Despatch confirmation

Ordered something today on spread the cost. Money taken, emails confirming order, do I get a despatch notification overnight?

Scam call?

Hi, I've just had a call from the below number telling me that if I give them the code that is text to me I can get 40% off of my bill due to covid. I can't seem to get through on the 202 number to see if this is legit or not. I assume that this is a...

Resolved! Unhappy customer

Can I ask why I am paying you £15 for Disney when it should be less than 7.99

Resolved! Haven’t received my order yet

A week ago I ordered a new phone case and was supposed to be delivered within 1-3 working days. I even got a text asking to rate my recent order. However, I haven’t received it yet and can’t find a way to contact O2 customer service. I tried using th...

Resolved! Is it possible to retrieve a voicemail?

Is it possible to recover a voicemail message once it's been deleted? I'm not sure when it was deleted as I don't remember deleting it, but it wasn't there when I went to listen. It was left by a relative a few months ago who unfortunately has just p...

Resolved! phone order

Ordered a phone on the 18 of may 2021 still saying its processing. Does this mean i have been accepted for the phone and its waiting delivery so confused ? also does the phone come with a charger

Resolved! Can’t copy WhatsApp chats from Android to iPhone12

I recently moved from Android to iPhone12. Used Move to iOS to successfully transfer all contacts etc. Purchased iTransor to transfer WhatsApp chats however although iTransor recognises iPhone it says WhatsApp Messenger is not installed. I uninstalle...

Spam Calls?

Hey I've been getting inundated with calls from numbers similar to mine. Only the last 1/2/3 digits are different. It goes on for days at a time and almost every hour and each call is a different number so blocking is no help. Is there a way to get a...

Resolved! Audible

Hello,I chose audible for my O2 extra - I activated the extra and linked it to my Amazon and all that, whenever I go to use credits it always come back with “There was a problem with the payment method or address on your account. Please contact custo...

O2

Forum Posts