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Data roaming not working

Charley1479
Level 1: Joiner
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on ‎18-07-2021 21:16

on ‎18-07-2021 21:16

Hi all,

I’m in Mallorca atm, and should be able to use my roaming data.

Roaming data is on, but my data isn’t working. Texts and calls are fine, any reason for this?
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MI5
Level 94: Supreme
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on ‎18-07-2021 21:20

on ‎18-07-2021 21:20

@Charley1479 

If you have an iPhone change your data apn to "mobile.o2.co.uk"

Also try a manual network search and reboot a few times.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Martin-O2
Former Staff
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on ‎20-07-2021 13:19

on ‎20-07-2021 13:19

Hey @Charley1479 did you manage to get your data roaming working? 

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
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