cancel
Showing results for 
Search instead for 
Did you mean: 

Redeeming Disney +

Hanius_Creed
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:
Hello

I have just upgraded and I have attempted to redeem my free Disney + however when it takes me to the page it is stuck on the loading icon. It has been like this for 30 minutes now. It isn't my internet as I am able to load and stream as normal and I have tried my WiFi and my mobile data but I get the same result. I also tried redeeming the code through the website and the O2 app and I still get the same thing. Is there any other suggestions?
Message 1 of 4
438 Views
3 REPLIES 3

MI5
Level 94: Supreme
  • 144171 Posts
  • 634 Topics
  • 27632 Solutions
Registered:

@Hanius_Creed 

Try again later in case the website is having problems.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 4
425 Views

Cidu
Level 1: Joiner
  • 1 Posts
  • 0 Topics
  • 0 Solutions
Registered:
Mine was the same, now the offer has expired for me & can't get through to anyone
Message 3 of 4
414 Views

Martin-O2
  • 8165 Posts
  • 772 Topics
  • 94 Solutions
Registered:

@Hanius_Creed@Cidu Have you had any luck redeeming your Disney+ or are you still having issues? 

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
signature

Message 4 of 4
369 Views