Invalid SIM

[Mm4]

Hi
I just moved from different network and waiting for my old number to be moved all day🙈 I feel very unhappy about this. PAC number had been provided when I bought a SIM card. What’s going on?
Who should I contact? No contact numbers with O2?
I think I will get back to my old network.

[MI5]

@Mm4 

All numbers here Guide: Coronavirus Community Help and Support 

[jonsie]

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@Mm4 wrote:
Hi
I just moved from different network and waiting for my old number to be moved all day🙈 I feel very unhappy about this. PAC number had been provided when I bought a SIM card. What’s going on?
Who should I contact? No contact numbers with O2?
I think I will get back to my old network.

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Number porting isn't carried out over the weekend so tomorrow is the earliest it would be done. It certainly isn't instant

You should receive a text telling you when the port will take place

If you haven't received one by lunchtime give them a call.

[MI5]

@Mm4 

If the request to port your number was processed, you would have received a text to give you a transfer date.

If you didn't receive a text, it isn't happening.

You need to either call O2 or send the form from here https://www.o2.co.uk/help/phones-sims-and-devices/how-to-keep-your-mobile-number