Product delivery

[Nooshka]

So I order the new iwatch and pay for it to be delivered today, no idea what the point of that was it’s still not hear despite waiting in all day and contacting o2 who advised would be here tonight.  Can’t even supply a tracking number that works!  Never have I had this problem with o2 before!

[MI5 · Accepted solution]

@Nooshka 

Only customer services can help you with this http://www.o2.co.uk/contactus

[Bambino]

@Nooshka  Too late to speak to customer service tonight. Best time to call is 8-8.30 am to avoid a long wait on hold. Don't use Live Chat for this. Be sure to confirm that they will reimburse you for the extra you paid for the delivery you didn't receive today.

[jonsie]

Stock?

[MI5]

You'd hope not as it only went on sale yesterday?

[Nooshka]

Initial email said out of stock, further email 3 hours later say dispatched (has tracking number that doesn’t work) have confirm numerous times with o2 that first email was a glitch and that it is on way

[Anonymous]

Sounds like no stock available