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PAC code

Anonymous
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Hello, I wanted the PAC code cause i wanna go with another network (giffgaff), I called 4445 and it gives me an 8 only-letters code, but giffgaff asks me for a different style of code. 'Please enter a valid Porting Authorisation Code (AAA111111)'

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jonsie
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MI5
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You need to call again and get the correct code.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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jonsie
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It sounds like you have been given a PUK code. You need to call customer for a PAC.

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Cleoriff
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Anonymous
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Jonsie you 're right! I just called again and got the right code. Thanks a lot!!

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Anonymous
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I bought a new phone on weds with a £20 big bundles to;p up voucher. I rang o2 as I was told I needed a PAC code. being on Pay & Go it cost me £7 when I phoned customer services. After all that I was given the wrong code. At this rate I will have used up my £20 phoning again. Not a happy bunny to say the least.

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MI5
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If you call 4445 from your o2 phone it will only cost you 25p per call at worst, but it's a free call on big bundle so I don't know how you managed to lose £7 ?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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jonsie
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If you bought a new phone on P&G then it will have to be on the network for the 12 months before they will unlock or give you a PAC which you need to take your number to a new network. Calls to customer service cost 25p not £7.00....

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MI5
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Unless it's an iPhone.....?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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jonsie
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