cancel
Showing results for 
Search instead for 
Did you mean: 

Order from website

Anonymous
Not applicable
I ordered some accessories for my phone last week and they still havent come. Can anyone please help.
Message 1 of 16
1,592 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 127514 Posts
  • 614 Topics
  • 22167 Solutions
Registered:
Only by contacting customer service as we cannot access that info on here http://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

Message 2 of 16
1,523 Views
15 REPLIES 15

MI5
Level 94: Supreme
  • 127514 Posts
  • 614 Topics
  • 22167 Solutions
Registered:
Only by contacting customer service as we cannot access that info on here http://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 2 of 16
1,524 Views

Anonymous
Not applicable

Probably out of stock knowing the online system 

Message 3 of 16
1,509 Views

MI5
Level 94: Supreme
  • 127514 Posts
  • 614 Topics
  • 22167 Solutions
Registered:
Most likely.....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 4 of 16
1,507 Views

Anonymous
Not applicable

never had an issue in previous years with things on the site, but this last few months there seems to be probs galore.  ive ordered something well over a month ago now and no sign of it even when customer services have said it was waiting for dispatch... no sign nearly 3 weeks later

 

come on o2 ive been a customer for well over 10 years... since the name change in fact... sort it out

Message 5 of 16
1,474 Views

Anonymous
Not applicable

oh also meant to say a couple of friends have also had issues

 

plus the item i ordered was in stock at the time!

Message 6 of 16
1,472 Views

jonsie
Level 94: Supreme
  • 86972 Posts
  • 594 Topics
  • 5122 Solutions
Registered:

Buying online from O2 is very frustrating these days I'm afraid.

2020-Awards-jonsie5695219-2




O2 Social Media

SM IconsTwitter

Instagram

Facebook




Message 7 of 16
1,467 Views

MI5
Level 94: Supreme
  • 127514 Posts
  • 614 Topics
  • 22167 Solutions
Registered:
We know from experience that just because it says in stock, doesn't mean it is.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 8 of 16
1,459 Views

jonsie
Level 94: Supreme
  • 86972 Posts
  • 594 Topics
  • 5122 Solutions
Registered:

In Stock...quite possibly the most misleading words on the whole shop site Sad

2020-Awards-jonsie5695219-2




O2 Social Media

SM IconsTwitter

Instagram

Facebook




Message 9 of 16
1,457 Views

MI5
Level 94: Supreme
  • 127514 Posts
  • 614 Topics
  • 22167 Solutions
Registered:
Misleading or "inaccurate"?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 10 of 16
1,447 Views