Solved: Re: Order from website

Anonymous · ‎30-01-2017

I ordered some accessories for my phone last week and they still havent come. Can anyone please help.

MI5 · ‎30-01-2017

Only by contacting customer service as we cannot access that info on here http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎30-01-2017

Only by contacting customer service as we cannot access that info on here http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎30-01-2017

Probably out of stock knowing the online system

MI5 · ‎30-01-2017

Most likely.....

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎31-01-2017

never had an issue in previous years with things on the site, but this last few months there seems to be probs galore. ive ordered something well over a month ago now and no sign of it even when customer services have said it was waiting for dispatch... no sign nearly 3 weeks later

come on o2 ive been a customer for well over 10 years... since the name change in fact... sort it out

Anonymous · ‎31-01-2017

oh also meant to say a couple of friends have also had issues

plus the item i ordered was in stock at the time!

jonsie · ‎31-01-2017

Buying online from O2 is very frustrating these days I'm afraid.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎31-01-2017

We know from experience that just because it says in stock, doesn't mean it is.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎31-01-2017

In Stock...quite possibly the most misleading words on the whole shop site

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎31-01-2017

Misleading or "inaccurate"?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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