Office 365 free subscription - Kondor

[Graememckie]

I have had the same problem trying to redeem a voucher for free subscription for Office 365.  O2 say Kondor are dealing with it, They are very rude and say its O2 who are dealing with it.  Ridiculous that o2 and Kondor cannot sort this out.  I feel let down by o2 who made the promotion but cannot deliver.  After hours on the phone I guess I will chalk it up as a scam and try EE or Vodafone next upgrade.  Has anyone got a solution which doesn't direct me to Kondor who are rude, unhelpful and ignorant.  Especially Jack Pearlman.

[Anonymous]

I have tried repeated times to get the 12 month offer and it keeps saying code not recognised.  Ive now signed up on my own, very disappointed that it appears after reading back a few months this has been going on and not sorted out.  Not impressed  which is a shame as everything else has always been great

[Anonymous]

`can anyone from 02 help.  I have contacted Kondor who blame 02.  Still no 365

[MercedesS]

Hey @Anonymous,

We will send you a Private Message to get more info just in case there's something we can do to help out. 

[Anonymous]

Following THREE private messages to O2 and FOUR to Kondor I still have NOT received this free software.

Very disappointed

[jonsie]

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@Anonymous wrote:

Following THREE private messages to O2 and FOUR to Kondor I still have NOT received this free software.

Very disappointed

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As I would be too. My disappointment would have turned to frustration and anger well before now. Is there not a phone number so you can talk to them direct?