
on 04-12-2017 15:58
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on 04-12-2017 15:58
so i orddered a pay as you go phone online last week and now i need to cancel it but i cant remember my order number and cant find any way to access it. havent recieved any emials from 02 either not even an order confirnation. anyone know where i can find my order number?
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on 04-12-2017 17:07
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on 04-12-2017 17:07
Once you have placed the order, you wont be able to cancel until you receive it @Anonymous
You could, as suggested by @Bambino above, give customer services a call and ask for the status of the order...
It probably is out of stock. ...If that's the case then request a cancellation and see if they will agree...
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on 04-12-2017 16:12
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on 04-12-2017 16:12
@Anonymous No one here would have access to any of that information. We are all customers. You need to contact Customer Service: https://www.o2.co.uk/contactus
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on 04-12-2017 17:07
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on 04-12-2017 17:07
Once you have placed the order, you wont be able to cancel until you receive it @Anonymous
You could, as suggested by @Bambino above, give customer services a call and ask for the status of the order...
It probably is out of stock. ...If that's the case then request a cancellation and see if they will agree...
Veritas Numquam Perit
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on 04-12-2017 21:23
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on 04-12-2017 21:23
You will have to return the phone once you receive it. That won't happen until you receive a dispatch email and tracking details. There will be a returns label and instructions along with the receipt in the parcel. Make sure you send it by registered post.

