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O2 open discounts

Fran1207
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on ‎23-06-2018 10:49

on ‎23-06-2018 10:49

I recently upgraded my phone and my wife’s phone and as I qualify for O2 open was told I would get 40% airtime discount and my wife would get 25%. I’ve registered and obtained my 40% but how do I get the wife’s 25%?
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MI5
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on ‎23-06-2018 10:56

on ‎23-06-2018 10:56

Hi @Fran1207 

Open discount help here https://community.o2.co.uk/t5/How-to-Guides/O2-Open-amp-Friends-and-Family-discounts-How-to-sign-up/... and also Family plan help here https://www.o2.co.uk/family-plan 

I think your wife may be eligible for family plan. 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
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Cleoriff
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on ‎23-06-2018 11:03

on ‎23-06-2018 11:03

Hi @Fran1207 look at this

https://www.o2.co.uk/help/pay-monthly/o2-open

O2 Share.PNG

Veritas Numquam Perit

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EmilieT
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on ‎25-06-2018 16:21

on ‎25-06-2018 16:21

Hi @Fran1207, did you manage to set everything up with the info @MI5 and @Cleoriff shared above? Let us know if you need any further help smiling

→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!


If you'd like to take part, why not register? slight_smile
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Fran1207
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‎26-07-2018 22:57 - edited ‎26-07-2018 22:57

‎26-07-2018 22:57 - edited ‎26-07-2018 22:57

Nope, never got it sorted out. Called to local O2 store and spoke with staff, apparently o2 changed the rules AFTER we upgraded but before I applied for my codes ( 3 -4 day delay as O2 delayed sending the codes when I applied through work so I had to apply with payslips etc) I feel ripped off and conned by O2 over this, ok it’s only £5 a month but over 2 years it’s £120! I nearly changed to Voda this renewal and wish I had now

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EmilieT
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on ‎27-07-2018 10:52

on ‎27-07-2018 10:52

Hey @Fran1207, I'm sorry you didn't manage to get this working. If you'd like I'd happily check on my end whether there's anything else we could do to help - I'll drop you a PM on the forum to discuss this in more details!

→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!


If you'd like to take part, why not register? slight_smile
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Uber
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on ‎28-10-2019 14:27 - last edited on ‎29-10-2019 08:20 by

on ‎28-10-2019 14:27 - last edited on ‎29-10-2019 08:20 by

[Removed personal information]

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MI5
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on ‎28-10-2019 14:31 - last edited on ‎29-10-2019 08:20 by

on ‎28-10-2019 14:31 - last edited on ‎29-10-2019 08:20 by

@Uber wrote:
[Removed personal information]

@Uber 

No good on here.

Follow this help Guide: O2 Open & Friends and Family discounts - How to sign up 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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jonsie
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on ‎28-10-2019 16:05 - last edited on ‎29-10-2019 08:21 by

on ‎28-10-2019 16:05 - last edited on ‎29-10-2019 08:21 by

@MI5 wrote:
@Uber wrote:
[Removed personal information]

@Uber 

No good on here.

Follow this help Guide: O2 Open & Friends and Family discounts - How to sign up 

Well, that's sorted my discount joy

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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