O2 Booster Box

[stclears]

Hi Our Booster box appears to have stopped working, despite all the correct lights  showing. Is this because of the 3G cessation?

[Enlli]

It may well be linked.

The main area being turned off at present are Durham town followed by Norwich, Telford, Guildford and Torquay.

That's not to say 3G Bootboxes don't have their own unannounced time scale

Really need to ask O2

Links Guide: How to find help & contact O2 

[japitts]

The "Booster Boxes" are 3G picocells

[Enlli]

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@japitts wrote:

The "Booster Boxes" are 3G picocells

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Know that. That's why I suggested they may have their own timescale for shut down. Can't see O2 leaving them running 

[pgn]

For info, EE switched-off their 3G booster box services in mid-2022, pushing people towards WiFi Calling. Can't see any reference in VMO2's 3G service closure blurb addressing these devices... only this Help doc, @stclears 

https://www.o2.co.uk/help/network-and-international/wifi/boostbox-guide

[Enlli]

Seems they stop working at the end of the year for everybody. Earlier if not used for 6 months.

Boostboxes will stop working in December 2025 (or sooner if they haven’t been used for six months).

[pgn]

As stated in the link shared, yes. Not sure about the mooted "new" 4G box, though, @Enlli.

[madasaf1sh]

I dont think there will be a new boostbox, as o2 have pushed Enterprises to use WiFi Calling, or installing pico cells in offices with backhaul via the companies LAN and WAN connections.. 

[pgn]

I think likewise also, @madasaf1sh.

[GuyC]

I have a 3G & 4G dual band boostbox that was supplied to me by O2 about 3 years ago, was told at the time they were normally only available to VIP customers, it's also 'open' meaning anyone on O2 can use it without registering first. I've been unable to find out if the 4G service will continue after December, it is working perfectly at the moment, the person who arranged it all no longer appears to work for O2 and he was my only contact.