O2 Ask mini review

[Anonymous]

O2 Ask

O2 Ask is a new service designed to replace the now defunct TU app which allowed customers with little or no signal to be able to call or text over their WiFi connection with their allowances. You can download it via your phones App Store. 

Overall Look

It looks very smart & looks the same as all the O2 apps. I like the new style of menus in this app compared to the myo2 one. Much clearer & easier to view especially data allowance. Although when you click on something it can take a while to load as it’s very slow. The menus look nice & simple. 

SMS function 

I primarily tested this app to see if the sms would work over WiFi considering I already have an excellent o2 signal in my area but some areas I frequent may occasionally need WiFi Calling so this was a welcome add. The function does take a little bit of working out but make sure your contacts that you want to text have the same app downloaded on their phone otherwise you can send but you won’t receive their replies. 

My Thoughts

Its a nice app but I think I’ll stick to good old myo2 for my account & WhatsApp for sending messages over WiFi

[gmarkj]

@Marjo are there any plans for an announcement now or have we passed that point?

[Anonymous]

They could’ve provided an announcement as to the removal or why it’s already on the App Store’s with no official word

[Cleoriff]

I make no apologies for being annoyed about this. I saw it on the carousel and then it was removed.

I was out a lot at the weekend so can't remember reading anything from Chris K

I think this is a really important app...one people have been waiting for and I am astounded that there has been no official announcement and yet we have a mini guide?

I think I am right to be annoyed if honest..

[Anonymous]

I was a little annoyed myself but had to check it out. 

[Cleoriff]

Here's the link to it anyway....

https://www.o2.co.uk/help/apps/o2-ask

[gmarkj]

So just tried and it works on my kindle fire.
Requires a text being sent to a phone number (not sure if the account one) and then entering account details.
Sent and received a text on it just now. Maybe it could be tested by someone going or already abroad?

[MI5]

I would if I could......

[gmarkj]

Have you tried it @MI5?
No plans for a jaunt to escape the snow?

[MI5]

Yeah I'm off to France shortly but until they let me sign in with multiple contracts I can't use the app.

[gmarkj]

I would say it would be worth a punt just in case.
Worst case you lose 5 minutes of your time. Best case it works and everyone is a winner!