on 11-06-2018 16:14
Solved! Go to Solution.
11-06-2018 16:25 - edited 11-06-2018 16:27
11-06-2018 16:25 - edited 11-06-2018 16:27
@Pinkers Check to see if there are any problems in your area here: http://status.o2.co.uk/
If there aren't, make sure your phone is unlocked and try the Pay & Go sims from the other providers before you make a decision. Be aware that if you are on a contract, if you move you will still have to pay off what remains for you to pay. If you lodge a complaint because of poor service, you may be allowed to get out of your contract, or pay a lesser amount: https://www.o2.co.uk/how-to-complain
Edit: Did you check what your signal was like before you chose O2?
11-06-2018 16:25 - edited 11-06-2018 16:27
11-06-2018 16:25 - edited 11-06-2018 16:27
@Pinkers Check to see if there are any problems in your area here: http://status.o2.co.uk/
If there aren't, make sure your phone is unlocked and try the Pay & Go sims from the other providers before you make a decision. Be aware that if you are on a contract, if you move you will still have to pay off what remains for you to pay. If you lodge a complaint because of poor service, you may be allowed to get out of your contract, or pay a lesser amount: https://www.o2.co.uk/how-to-complain
Edit: Did you check what your signal was like before you chose O2?
on 11-06-2018 17:09
on 11-06-2018 17:09
If there are no known issues in the area then yes, maybe a new service provider is the way to go.. Check signal with free online sims from the four main providers.
If contract you can shown load O2 Ask for service over wifi at home.
on 11-06-2018 17:33
Hi @Pinkers and
to O2 Community Forum...
...Looking after number one is very important... after all, you are the one... just weigh the pros and cons and choose the best to suit your needs... of course, after you checked out @Bambino & @jonsie answers...
All the best to you...!
on 12-06-2018 12:17
Hi @Pinkers
The advice from @Bambino and @jonsie should be a good start, but let us know how you're getting on with this!
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!
If you'd like to take part, why not register?