on 08-01-2018 17:43
Hello
I would like to request a Nano SIM card for my existing number with O2. I currently have a micro SIM on a Nokia 1020. I bought a new Sony Experia XA1 which uses a Nano sim card.
I would like to keep my existing number and tariff.
How do I request this preferably online.
Many thanks
Solved! Go to Solution.
08-01-2018 17:49 - edited 08-01-2018 17:50
08-01-2018 17:49 - edited 08-01-2018 17:50
Webchat advisors should be able to send you one and once its received text SWAP to 20220 from the old SIM or go to http://swapmysim.o2.co.uk/
If you go into a store they’ll be able to do it there and then and activation takes up to 24hrs although usually a lot quicker.
08-01-2018 17:49 - edited 08-01-2018 17:50
08-01-2018 17:49 - edited 08-01-2018 17:50
Webchat advisors should be able to send you one and once its received text SWAP to 20220 from the old SIM or go to http://swapmysim.o2.co.uk/
If you go into a store they’ll be able to do it there and then and activation takes up to 24hrs although usually a lot quicker.
08-01-2018 17:49 - edited 08-01-2018 17:50
08-01-2018 17:49 - edited 08-01-2018 17:50
Hi @Rockmylobster A couple of things. If you have a 3 in 1 sim you would be able to push the middle bit out to make a nano sim and pop that in the new phone. Other than that you could order one from the online shop, and do a sim swap http://swapmysim.o2.co.uk/
or ring customer services for one https://www.o2.co.uk/contactus
or pop instore and they will swap everything over to a nano sim for you
https://www.o2.co.uk/help/phones-sims-and-devices/how-to-keep-your-mobile-number
Veritas Numquam Perit
on 08-01-2018 18:16
on 08-01-2018 18:16
on 09-01-2018 11:36
Morning @Rockmylobster and welcome to our forum!
Lots of good info above so please take a look and let us know if you have any other questions the community could help you with.