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Level 1: Joiner
Posts: 3
Registered: ‎06-07-2020

My O2 rewards haven't been sent to me

The other day I went to spend my o2 rewards and I chose a £10 Amazon egift card. Several days later I still haven't received the card number through my email. I can't find any FAQs on the issue and there is no live chat to resolve the issue. What do I do?
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Posts: 88,059
Topics: 738
Registered: ‎14-01-2013

Re: My O2 rewards haven't been sent to me

@macperksHD 

Call O2. All numbers in this guide Guide: Coronavirus Community Help and Support 

*The Game Is On*

Most-Helpful-MemberFriendliest-MemberMost-Useful-GuideBest-Feedbacker
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Posts: 102,094
Topics: 550
Solutions: 12,999
Registered: ‎04-04-2012

Re: My O2 rewards haven't been sent to me

@macperksHD 

Have you checked your spam?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Level 1: Joiner
Posts: 3
Registered: ‎06-07-2020

Re: My O2 rewards haven't been sent to me

Yes. Nothing in there. So frustrating.
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Level 1: Joiner
Posts: 3
Registered: ‎06-07-2020

Re: My O2 rewards haven't been sent to me

O2 basically make it impossible to contact them easily. Can't call them unless it's urgent and there is no live chat.
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Posts: 102,094
Topics: 550
Solutions: 12,999
Registered: ‎04-04-2012

Re: My O2 rewards haven't been sent to me

@macperksHD 

You will have to lie and say you are calling about fraud to be put through.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)