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O2 rewards issue

AaronDenham
Level 1: Joiner
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on ‎30-09-2024 10:54

on ‎30-09-2024 10:54

Hey i checked my o2 rewards(both on site and via text/phonecall) and it says i have £19 ro save orclaim by the 30th september i have tried multiple times to claim said £19 over the past month and got hit with you havent topped up in the last quarter. This often happens right after i just topped up that day. I would like my £19 rewards please why wont it give it to me? I tried today to aim them (today is the 30th September which is the end date to claim my £19) and still got a "you have not topped up in a while" message 

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MI5
Level 94: Supreme
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on ‎30-09-2024 10:58

on ‎30-09-2024 10:58

@AaronDenham 

You need to ask O2.

Call them on 4445

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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