My O2 rewards haven't been sent to me

macperksHD · ‎06-07-2020

The other day I went to spend my o2 rewards and I chose a £10 Amazon egift card. Several days later I still haven't received the card number through my email. I can't find any FAQs on the issue and there is no live chat to resolve the issue. What do I do?

Cleoriff · ‎06-07-2020

@macperksHD

Call O2. All numbers in this guide Guide: Coronavirus Community Help and Support

Veritas Numquam Perit

MI5 · ‎06-07-2020

@macperksHD

Have you checked your spam?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

macperksHD · ‎06-07-2020

Yes. Nothing in there. So frustrating.

macperksHD · ‎06-07-2020

O2 basically make it impossible to contact them easily. Can't call them unless it's urgent and there is no live chat.

MI5 · ‎06-07-2020

@macperksHD

You will have to lie and say you are calling about fraud to be put through.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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