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Re: Live chat
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on 07-01-2019 11:21
Hi guys, sorry to hear you had issues connecting to Live Chat towards the end of last week. Just to update, we had a technical issue going on there which made it "stuck" when it was trying to find an available agent - this is due to be fixed this week.
→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? See if the My O2 how-to guide will help
If you'd like to take part, why not register?
Re: Live chat
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on 07-01-2019 14:45
Thanks for the information Marjo.
I have tried to log on with a Windows10 virtual machine (same browser: Firefox), and the chat is starting instantly.
Therefore, there is something preventing me to get the chat with my Ubuntu 18.0.4.
I someone has any idea of what is going on, thanks for your help!
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