Welcome to the O2 Community

Has your question already been answered? See the community FAQ's
Reply
Community Manager
Posts: 5,774
Registered: ‎23-07-2014

Re: Live chat

Hi guys, sorry to hear you had issues connecting to Live Chat towards the end of last week. Just to update, we had a technical issue going on there which made it "stuck" when it was trying to find an available agent - this is due to be fixed this week.

Access for You: Registration - Find out how to register for our Access for You service.
Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
Welcome to O2! - New to O2? Find out all you need to know to get started!


If you'd like to take part, why not register? Smiley Happy
signature

Level 1: Joiner
Posts: 3
Registered: ‎03-01-2019

Re: Live chat

Thanks for the information Marjo.

 

I have tried to log on with a Windows10 virtual machine (same browser: Firefox), and the chat is starting instantly.

 

Therefore, there is something preventing me to get the chat with my Ubuntu 18.0.4.

 

I someone has any idea of what is going on, thanks for your help!