on 07-01-2019 11:21
Hi guys, sorry to hear you had issues connecting to Live Chat towards the end of last week. Just to update, we had a technical issue going on there which made it "stuck" when it was trying to find an available agent - this is due to be fixed this week.
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!
If you'd like to take part, why not register?
on 07-01-2019 14:45
Thanks for the information Marjo.
I have tried to log on with a Windows10 virtual machine (same browser: Firefox), and the chat is starting instantly.
Therefore, there is something preventing me to get the chat with my Ubuntu 18.0.4.
I someone has any idea of what is going on, thanks for your help!