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Georgia23-
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on ‎28-08-2019 13:21

on ‎28-08-2019 13:21

Is 02 live chat down? 

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MI5
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on ‎28-08-2019 13:27

on ‎28-08-2019 13:27

@Georgia23- 

Yes, it says currently offline https://www.o2.co.uk/contactus

Other ways to contact O2 Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
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on ‎28-08-2019 13:27

on ‎28-08-2019 13:27

@Georgia23- 

Yes, it says currently offline https://www.o2.co.uk/contactus

Other ways to contact O2 Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Bambino
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on ‎28-08-2019 13:32

on ‎28-08-2019 13:32

@Georgia23-  That's not necessarily a bad thing.Whistle You're more likely to get a direct answer to your query if you call customer service on 202 from your mobile.

I DO NOT WORK FOR O2



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Cheryl1
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on ‎28-08-2019 13:44

on ‎28-08-2019 13:44

Yes
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jonsie
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on ‎28-08-2019 14:09

on ‎28-08-2019 14:09

You could try the live chat on this link which appears to be working

https://www.o2.co.uk/how-to-complain

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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MI5
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on ‎28-08-2019 14:12

on ‎28-08-2019 14:12

Appears to be back up and running here too now https://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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jonsie
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on ‎28-08-2019 14:15

on ‎28-08-2019 14:15

Perhaps they were all being trained rofl

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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Bambino
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on ‎28-08-2019 14:22

on ‎28-08-2019 14:22

@jonsie wrote:

Perhaps they were all being trained rofl

Crazy LOL

I DO NOT WORK FOR O2



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