Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Coronavirus (Covid 19) Community Help and Support

We currently find ourselves in an unprecedented situation of virtual lockdown, working from home, laid off and generally suffering from reduced services and support. In order to help with contacting O2 I've pulled together all the options I know off ...

MI5 by Level 94: Supreme
  • 147 replies
  • 22 kudos

FAQs: Other Products and Services

Hi all, welcome to the Other Products and Services board! If you have questions on any other O2 Product or service that doesn't have its own board, such as voicemail, insurance, screen replacement service, O2 Wifi etc. this is the place you can post ...

Marjo by Former Staff
  • 15 replies
  • 1 kudos

Resolved! Strange MMS from O2UK

I received a text MMS today from O2UK today which claimed it was a picture message but all it shows are the words no subject above the item and the where the picture is ment to be is a the words RANGE_FUP_MMS... I'm worried my phone now my now have a...

Anonymous by Not applicable
  • 17 replies
  • 0 kudos

Contacting O2

is anyone having isuses contacting O2 .. i am trying to upgrade my service and phone as am at end of contract and the online chat is permanently unavailiable and the telephone service is always 30-50mins wait time .. i am completely frustrated by thi...

Resolved! remove bolt on

can anyone tell me how to remove a travel bolt on that i did not ask for? I am abroad and can not get to speak to a guru. They are charging me 4.99 a day.

Anonymous by Not applicable
  • 4 replies
  • 0 kudos

Resolved! Changing bank card details

Hello,i wondered if anyone can tell me how i change my bank card details on my account? I've looked on My02 but i cant seem to find anything on this.

Anonymous by Not applicable
  • 2 replies
  • 0 kudos

Resolved! "Free gift" with pay monthly refresh

Hey guys, I received my order today of a refreshed Samsung Galaxy S7 edge which I'm happy with my the offer of the free gift, it says to follow the instructions on the leaflet but the website it tells me to go on does not exist. There's no way for me...

Anonymous by Not applicable
  • 26 replies
  • 0 kudos

O2 Insure - 3 weeks and still no phone

I sadly damaged my phone on 16th October. I got caught in a heavy down pour and my phone (Samsung Galazy S6 Edge) was in my pocket and got wet. After three days in rice it still wouldn't boot up so I had to claim on the insurance. I was told there we...

Anonymous by Not applicable
  • 5 replies
  • 0 kudos

Resolved! Redeeming a Voucher after a purchase

Hey all. I bought a new phone from the O2 shop on Saturday 19th Nov. It includes a voucher (in the shape of a cracker) with a code (scratch off the panel to reveal) and tells me to go to "O2.uk/offers" to redeem along with the IMEI number of the phon...

Anonymous by Not applicable
  • 7 replies
  • 0 kudos