cancel
Showing results for 
Search instead for 
Did you mean: 

Is this a scam?

Anonymous
Not applicable

I have just received this email purporting to come from O2.

 

Is this genuine?

 

Dear Customer,

You have a pending security update on your account.

 

Visit [link removed for safety] to avoid any future network disruption.

Regards

 

The O2 Team

Message 1 of 15
4,687 Views
1 ACCEPTED SOLUTION

Accepted Solutions

adamtemp64
Level 66: Unequalled
  • 16454 Posts
  • 312 Topics
  • 1316 Solutions
Registered:

the link is not o2 (asked mods to remove malicious link)

 

Forward to the o2 phishing team phishing@o2.com

 

good article here http://news.o2.co.uk/2013/01/09/fraudsters-making-social-media-an-antisocial-place/

 

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

View solution in original post

Message 5 of 15
4,383 Views
14 REPLIES 14

Bambino
Level 85: Esteemed
  • 23994 Posts
  • 1046 Topics
  • 3773 Solutions
Registered:

It sounds like a scam to me. I'd avoid clicking on any link purporting to come from O2 in an email. If you want to check your account, go directly to the O2 website and log in there. You should report the suspicious email here: http://www.actionfraud.police.uk/scam-emails

I DO NOT WORK FOR O2



Funniest-Thread-2
Message 2 of 15
4,399 Views

Anonymous
Not applicable

This most definatly looks like a scam to me, Id stay well clear.

 

If you are concerned over your account security, i'd contact o2 personally.

 

Also reporting the email on the link above is a great idea

Message 3 of 15
4,395 Views

Anonymous
Not applicable
The 'Pending security update' is the give away.

Yep, scam and report as Bambino says!
Message 4 of 15
4,388 Views

adamtemp64
Level 66: Unequalled
  • 16454 Posts
  • 312 Topics
  • 1316 Solutions
Registered:

the link is not o2 (asked mods to remove malicious link)

 

Forward to the o2 phishing team phishing@o2.com

 

good article here http://news.o2.co.uk/2013/01/09/fraudsters-making-social-media-an-antisocial-place/

 

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Message 5 of 15
4,384 Views

Toby
Former Staff
  • 11577 Posts
  • 520 Topics
  • 213 Solutions
Registered:
Hi Maximillian,

I'm looking into this now.

Thanks for letting us know!

Toby
Fancy writing a great device review or O2 forum guide? Send me a message!

Get involved:
• New to the community? This is how you get help.
• Want to know who we are? Come and say hi to us.
• Want to have a chat? Drop me a direct message.

Message 6 of 15
4,377 Views

perksie
Level 69: Guiding Light
  • 27019 Posts
  • 247 Topics
  • 1614 Solutions
Registered:

Obviously not from O2, these are a nuisance but fairly easy to spot.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
Message 7 of 15
4,374 Views

Bambino
Level 85: Esteemed
  • 23994 Posts
  • 1046 Topics
  • 3773 Solutions
Registered:

Please remove the link in the OP's original post, Toby. It points to a site called megawik.com, which is obviously where the scam originates from. If you leave it in the post someone could inadvertently click on it.

I DO NOT WORK FOR O2



Funniest-Thread-2
Message 8 of 15
4,371 Views

adamtemp64
Level 66: Unequalled
  • 16454 Posts
  • 312 Topics
  • 1316 Solutions
Registered:

@bambino

 

internet explorer already blocks that site as a phishing site

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Message 9 of 15
4,367 Views

Anonymous
Not applicable

Link removed.

Message 10 of 15
4,364 Views