Iphone 6 accidental lock

[Anonymous]

Hi Guys I have managed to accidentally lock my iphone 6 to o2 by inserting an o2 sim card inside. Apparently the first sim you insert inside an iphone 6 that you purchase from carphone warehouse locks to that carrier.

Does anyone know how I can get it unlocked? I would really appreciate any suggestions since I have been everywhere, carphone warehouse, apple, o2 and vodafone. No one seems to be able to do something

Thanks in advance!

[MI5 · Accepted solution]

The process is here if O2 will allow it as they aren't technically unlocking the 6 yet unless you pay off the cost of the phone completely http://community.o2.co.uk/t5/Other-Products-Services/Unlocking-an-O2-phone-to-use-a-different-SIM-ca...

[Anonymous]

Think it's going to cost you the price of an iPhone 6 I'm afraid.

[L_W_Ward]

I wish I could help but I think it is locked. I remember reading a disclaimer on CPW website about this so I didn't bother buying one. I think this is the difference between sim free and unlocked. 😞 

Sorry bud. 

[Anonymous]

Hi

Unfortunately as mi5 says they are not unlocking iPhone 6 models on payg yet. It has been known to be around 6 months after they start offering the iPhone on payg , which they have just started offering it.

Apple won't get involved either.

You could sell the iPhone 6 and purchase a sim free one from Apple. Although you may lose money on selling it.

[Anonymous]

On the plus side you get to keep the phone.

Just a side thought. Are you still inside your returns period (7 days I think)? If so you could try returning the device to CPW, cancel the contract then take out another?

[jonsie]

Speak to customer  service  and explain the situation, you might get through to someone willing to help.

If  not its a case of waiting until O2 unlock I'm afraid.