on 03-04-2024 12:15
I have been lock out by o2 fraud team as I noticed a fraud order for an iPhone 15 pro Max I phone up o2 and got this from being sent out which was then cancelled. The o2 fraud team accidentally lock me out of my Phone I need this number as I have Cancer which has been caught early, and the fraud team are not responding to my request this it is an absolute disgrace. I am seriously thinking of leaving o2 if they don't resolve this issue. I have phoned them so far 10 times.
on 03-04-2024 12:46
This is a customer to customer community, not O2, so we cannot access your account, sorry.
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (X) (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)
Guide: How to find help & contact O2