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Insurance claim

DavePM
Level 1: Joiner
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My phone screen is smashed and i keep calling o2 to start my claim to get a new phone. i need my phone for work! is there any way to get hold of o2. i tried calling and gettting to lost or stolen it just rings and then says this person has answerphone turned off then just hangs up! o2 starting to pi** me off

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MI5
Level 94: Supreme
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Registered:

@DavePM 

Claim form here https://www.o2.co.uk/help/digital-services/o2-insurance

Contact numbers here Guide: Coronavirus Community Help and Support 

The best number to call on appears to be 0800 587 4005

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 144315 Posts
  • 634 Topics
  • 27666 Solutions
Registered:

@DavePM 

Claim form here https://www.o2.co.uk/help/digital-services/o2-insurance

Contact numbers here Guide: Coronavirus Community Help and Support 

The best number to call on appears to be 0800 587 4005

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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