Hello
I have had issues with my phone and have had to send it in to get repaired as still under warranty. It has been bounced back as I require a specific proof of purchase.
The staff on the call centre were lovely with sending it me! However it was incomplete as no order number or date was on it, the latter of the 2 being essential to be on it from what I have been told by the engineer.
Unfortunately the call centre could not give me any advice on how to resolve this issue. I have already e-mailled complaints to get it sorted. Is there any way I can resolve it quicker, as my warranty hasn't got long left?
