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I want to cancel an Accessory Order

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Grammers
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on ‎18-06-2020 09:35

on ‎18-06-2020 09:35

I just ordered a new iPhone 11 and took an offer for a case and screen protector. The phone has arrived followed by a text to say the accessory pack is out of stock and they will send it when it comes back in stock. I want to keep my phne safe ASAP so want to cancel this order and get a case etc from somewhere else faster but I can't seem to get through to O2 to talk about this? Any ideas?

 

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MI5
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on ‎18-06-2020 09:38

on ‎18-06-2020 09:38

@Grammers 

All contact details here Guide: Coronavirus Community Help and Support 

The best number to call on appears to be 0800 587 4005

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 151925 Posts
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Registered:

on ‎18-06-2020 09:38

on ‎18-06-2020 09:38

@Grammers 

All contact details here Guide: Coronavirus Community Help and Support 

The best number to call on appears to be 0800 587 4005

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Grammers
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on ‎18-06-2020 11:08

on ‎18-06-2020 11:08

The number worked well and I am now sorted out...thanks!

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MI5
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In response to Grammers
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on ‎18-06-2020 11:46

on ‎18-06-2020 11:46

You're welcome
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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