17-06-2020 17:43 - edited 17-06-2020 17:44
It also depends on the insurance you have and when you took it out, as if since June 2019 then their is a teired excess depending on your premium and how quick you want service.
I also have a Planet Computers Gemini
I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World
We are all customers and dont have access to any o2 accounts