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Level 1: Joiner
Posts: 2
Registered: ‎16-06-2020
Accepted Solution

I want to cancel an Accessory Order

I just ordered a new iPhone 11 and took an offer for a case and screen protector. The phone has arrived followed by a text to say the accessory pack is out of stock and they will send it when it comes back in stock. I want to keep my phne safe ASAP so want to cancel this order and get a case etc from somewhere else faster but I can't seem to get through to O2 to talk about this? Any ideas?

 

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Posts: 102,152
Topics: 550
Solutions: 13,029
Registered: ‎04-04-2012

Re: I want to cancel an Accessory Order

@Grammers 

All contact details here Guide: Coronavirus Community Help and Support 

The best number to call on appears to be 0800 587 4005

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Level 1: Joiner
Posts: 2
Registered: ‎16-06-2020

Re: I want to cancel an Accessory Order

The number worked well and I am now sorted out...thanks!

Highlighted
Posts: 102,152
Topics: 550
Solutions: 13,029
Registered: ‎04-04-2012

Re: I want to cancel an Accessory Order

You're welcome
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)